Rough Week

We are having experiencing some unusually busy nights at the restaurant this week and that is causing some headaches.  Because things are usually slow at night I staff accordingly.  This week I have added an additional waitstaff member.  That has not been enough and the staff is being overwhelmed.  Because of that they are stressing out a bit and that is causing the service to suffer this week.  We are already under a microscope because someone screwed up last Friday night and we got a bad review.  Once that happens it just seems to escalate and suddenly everyone starts piling on.  What I would give for a few positive reviews to hit the food review page right now.  I feel like I'm beating my head against the wall.