Nelson Mahrati Letsoalo always used the phrase "shake the tree". Who is Nelson Letsoalo? He was one of my mission companions. Together we served in the Queenstown Branch in Queenstown, South Africa. Anyways, "shake the tree", it was one of his favorites anytime someone needed a little correction.
Today we had to shake the tree with a couple of employees. It was a fun one, or two. I think we handled it well and I think we will overcome the challenges that we've had with these employees. They are both good people who we have enjoyed having on our team and who we have trusted with a lot. There is value in that. We learned some things about ourselves in the tree shaking experience today and found that not only were there challenges to overcome with employees but also adjustments that we need to make.
I handled both the reviews and had Amy with me for the first and Dave with me for the second. Amy will be heading up St. George and needed the experience for when she has to do reviews herself. Dave doesn't really like moments that require confrontation so he needed to have an opportunity to observe so that he can be more comfortable with it. I, well, I've had to work with employees a number of times and though it isn't always the most pleasant thing to do, it does get easier. I don't know if I really showed them a great example, hopefully it was a good example.
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