We had a bit of good news to finish up the day after having some rough news earlier in the day. The rough news had to do with what we thought was going to be a new location for the LBH. After agreeing to move forward another party was contacted that had shown interest but stalled. They committed to moving forward themselves and we were pushed back. Kind of a raw deal. The owner is giving them a couple of days to sign docs and if nothing is done he will get back with us. So I guess we'll see what happens there.
So now the good news. We were nominated for a couple of awards this year; Business of the Year and Best Customer Service. Last year we came in second place for New Business of the Year. I said at that award dinner that we needed to win Best Customer Service this year. I felt strongly that we could do that. Well, we were nominated but it doesn't appear that we won that category. We did however win the Business of the Year. We are all pretty excited about it. It is gratifying to have that come to pass. It has certainly required a lot of work, long hours, sacrifice and all the other stuff that goes into it. We will have to set out to win again next year and hope to take home the trophy for Best Customer Service as well.
I hope I don't sound prideful here like we are the best. I don't know that we are. There is room for improvement, lots of improvement. It is nice to see efforts pay off but it doesn't afford us the luxury of believing we have somehow arrived. No, we need to constantly press forward with a fixed determination to do our very best each day and to provide each customer with an exceptional experience. It can be a challenge. It is a challenge The other thing we need to do is have faith that as we do the very best that we can and if our motives are righteous, the Lord will help us to be successful.
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